Smell gas? Don't touch electrical switches. Open windows, leave the building and report it from outside.

Call 0800-42742 Report a gas leak

Check your gas bill

Codecrest Gas customer services for Karachi and Lahore. View and pay bills, apply for a connection, report a fault and follow up on a request.

Your consumer number is at the top of every bill. We match it with the mobile number you registered.

Gas field & LNG terminal Purchased and measured Transmission line City gate station Odorised, pressure reduced Area regulator Your street's supply Your home

What do you need to do?

Most requests can be completed online without visiting a customer centre.

Homes and businesses

Trade and industry

How a new connection works

Every application moves through the same eight steps. You can track each one online.

  1. ApplySubmit details and documents
  2. Merit checkQueued by application date
  3. Site surveyDistance from the gas main
  4. Demand noticePay cost and deposit
  5. Work orderCrew and materials booked
  6. InstallationService line and sealed meter
  7. Gas-onLeak and appliance safety test
  8. ActiveFirst bill next cycle
Apply for a connection

Track a request

Enter the reference you received by SMS and the mobile number you used.

Your request's progress will appear here.

If you smell gas

Act straight away. A small spark can ignite leaking gas.

No sparksDon't switch lights, fans or appliances on or off, and don't use a lighter.
Let air inOpen doors and windows to let the gas disperse.
Shut the valveTurn off the gas valve at your meter if it is safe to reach.
Get out, then reportLeave the building and report the leak from outside.
Report a gas leak Call 0800-42742